Security Statement

Effective Date: December 2, 2025

At velvetias, protecting your information is our highest priority. This Security Statement explains how we safeguard your data.

Our Security Practices

  • SSL Encryption: All transactions are protected with Secure Socket Layer (SSL).
  • Trusted Payment Gateways: Payments are processed securely via third-party providers.
  • Data Protection: We do not store full credit card details.
  • Account Security: Customers are encouraged to use strong passwords.

Fraud Prevention

  • Orders may be subject to verification to protect against fraudulent activity.
  • Suspicious transactions may be flagged, held, or canceled.

Ongoing Monitoring

We regularly review and update our systems to stay ahead of evolving threats.

Customer Responsibility

While we take every precaution to protect your data, customers also play a role in security. Please keep your login credentials private and report any suspicious activity to our support team.

Company Information

Company Name: Velvetias

UDYAM Registration Number: UDYAM-CH-01-0058408

Address: GF 045, Infiniti Mall Malad, Malad, Mindspace, Malad West, Mumbai, Maharashtra 400064

E-Mail: info@velvetias.com

Phone: 09810154381

Customer Service Opening Hours

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday and Sunday: Closed
  • Time Zone: GMT+5:30 (Indian Standard Time)

Response Time: We respond within one business day.