Shipping Policy

Effective Date: December 2, 2025

At Velvetias, we are committed to delivering your orders quickly, securely, and transparently. Below you’ll find complete details about our shipping options, processing times, delivery timelines, and courier partners.

Shipping Options & Delivery Timelines

We offer three reliable shipping methods to suit your needs. All prices listed are per product.

Formula Used: Total Delivery Time = Order Processing Time + Transit Time

Order Processing

• All orders are processed within 1–2 business days (Mon-Fri), excluding weekends and public holidays.
• Orders placed after 2:00 PM (IST – Indian Standard Time) will be processed on the next business day.
• Once your order is dispatched, you will receive a shipping confirmation email with tracking details to monitor your delivery.

Shipping Destination

• At this time, we only ship within the United States.
• We are actively working on expanding our shipping services to additional countries in the near future.

Lost or Damaged Items

We take every precaution to ensure your order is securely packaged. However, if your package is lost or arrives damaged, please contact us within 7 days of the delivery date.

Email: info@velvetias.com

Please include:

• Your order number
• Clear photos of the damaged item or packaging

Eligible cases may receive a replacement, refund, or store credit, depending on the situation and verification.

Shipping Partners

We proudly partner with India Post, a trusted courier service, to ensure safe, reliable, and timely delivery straight to your doorstep.